MUSKOKA WOMENS SHELTERS AND SERVICESRelief Support WorkerWe are seeking qualified applications from those interested in Relief Support Worker positions at the two women's shelters operated by our organization: Muskoka Interval House in Bracebridge, and Chrysalis in Huntsville. This staff position provides occasional shift coverage for regularly scheduled employees on an as-needed basis. Hours of work are variable, including day, evening, night, weekend, and holiday shifts, as required to assist in providing staffing coverage for both shelters.DUTIESProvide immediate and responsive crisis support services by telephone and in person to women who are survivors of violence and abuse of all typesConduct assessment, intake, and discharge procedures for residents of Muskoka Interval House/ChrysalisOffer service users information, clarification, emotional support, practical assistance, safety planning, resource identification, assistance with referrals/access to community services and advocacy, as needed, for women who have experienced violence or abuse of any type, as well as offering support and information regarding their childrenProvide accompaniment and transportation as necessary and when possibleAdhere to confidentiality, safety, security and emergency policies and procedures at all timesMaintain and complete the administrative requirements of this frontline role, including tracking, logging information, documentation,



recording and reporting dataProvide interpersonal conflict resolution when requiredWork independently and as a team member to ensure effective case management and service provisionLiaise with other relevant agencies/organizations within the communityParticipate in and promote cooperative living within the shelter, including food preparation and house maintenance/cleaningAttend relevant meetings/events as required and when possibleOther duties as assigned by the Executive DirectorSKILLS AND QUALIFICATIONSPost-secondary education in relevant discipline or equivalent experience, preferably as a support worker in a similar settingKnowledge of the issues and complexities related to violence against women including systemic barriers experienced by women and intersectionality of forms of oppressionExperience in working with women of diverse backgrounds, perspectives, and linguistic skillsExperience in telephone and in-person support workDemonstrated tact, interpersonal skills, sound judgment and ability to work in a quick-paced environmentStrong organizational and time-management skillsProven ability to work independently and as an effective team memberFlexible to work various hours on a rotating schedule, often with short notice of shift availabilityPreferably holds a valid driver's license and owns or has access to a reliable, properly insured vehicleProficient in using Microsoft Office/ internet/ emailSuccessful candidates must be willing provide the organization with an up-to-date Vulnerable Sector CheckMust have a reliable plan to commute for scheduled and short-notice shiftsCurrent certification in First Aid/CPRFluency in both English and French (written and verbal) will be considered an assetStarting rate of pay is $23.71 per hour in accordance with the Collective Agreement.

📌 Shelter - Relief Support Worker (Casual) (Clinton)
🏢 Employment North
📍 Clinton