Learning Architecture & Strategy Lead, Banking Contact Center (Toronto)

03 Oct

The Toronto-Dominion Bank (Canada)

Toronto

03 Oct

The Toronto-Dominion Bank (Canada)

Toronto

The Toronto-Dominion Bank is seeking a Manager, Learning Architecture & Strategy to design, develop, and evolve learning solutions for the Canadian Banking Contact Centre. You will own needs analysis, content strategy, and asset development across onboarding, Day 2, and capability uplift. You will work with CBCC leaders, HR partners, and external vendors to ensure effective, sustainable learning that aligns with operational needs and strategic priorities.

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📌 Learning Architecture & Strategy Lead, Banking Contact Center (Toronto)
🏢 The Toronto-Dominion Bank (Canada)
📍 Toronto

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