When you walk into one of our stores you recognize yourself. You are passionate about the western lifestyle, and it's easy for you to strike up natural conversation with our clientele as you address their needs. You will be driven by sales goal, personal productivity, and strive to deliver excellent customer service. You proactively manage and develop the team around you. You are able to multitask with a smile on your face and work within a team to ensure every one of our customers and staff receives the "Lammle's Experience".ResponsibilitiesMaking the company mission statement our driving forceManaging all aspects of the day to day operations of the store in a manner consistent with Lammle's culture, Performance Standards and Beliefs, while providing the Lammle's Experience.Functioning as the coach, motivating source, and team leader for the store staff; liaison with the Customer Service CentreHuman Resources ManagementEnsure proper staff mix at all times and fill vacancies within 30 days.Staff recruitment, training and development of future store leaders. Recognize and develop future store leadersCreate and maintain a positive team environment whose players are passionate about our Performance CultureProcess Outfitter Performance Evaluations on an annual basisMaintain open and honest communication with staffA commitment to open communication throughout the companyOperational ManagementGuiding and supporting the implementation of company policies and proceduresOperating a profitable store, while contributing to company strategiesExecuting all training standards,



company programs as per direction.A solid focus on customer service and consistently maintaining customer service levelsEnsure Manuals (Human Resources, Operations, Product Knowledge) are accessible to all staff and kept up to dateEnsure accurate, legible, and timely daily, weekly, and monthly reporting. This includes payroll, Report 51, boot repairs, staff purchases, and layaway agingEnsure that the store's physical conditions are clean and well maintained (vacuum, dust, floor free of obstacles) and train staff accordinglyEnsure that equipment is operational and maintained (computers, vacuum cleaners, ladders, lights, audio-visual) and train staff accordinglyCoach and train staff on merchandise display and presentation consistent with Lammle's imageMerchandise the store based on promotions or season and store profileCommunicate and support company promotionsComplete markdowns and transfers accurately and in a timely mannerUse windows and store fronts effectivelyProvide product knowledge training and coaching to all outfittersPromoting and enhancing our company imageEnsure displays and presentations are consistent with Lammle's image.SkillsLeader who can engage, inspire empower and motivate others to act.Strong personal skills, outgoing and able to communicate with co-workers and customersSales and customer service orientated, ability to identify opportunities and problem solveCritical thinking skills, proactive and innovativeSelf-motivated, having an ownership mentality and a can-do approach.Western knowledge preferredQualificationsRetail Management experience a mustTackExperience and knowledge an assetFlexibility including evenings, and weekends

📌 Store Manager (Burnstick Lake)
🏢 Lammle's Western Wear
📍 Burnstick Lake