Ontario Driver Licence Customer Service Agent (Toronto)

Ontario Driver Licence Customer Service Agent (Toronto)

03 Oct
|
Serco
|
Toronto

03 Oct

Serco

Toronto

Join Serco Canada Inc. as a Customer Service Agent assessing eligibility for Ontario Driver's Licences. Provide vital information and support related to Driver Examination services.In this role, you'll ensure fair issuance of driver licences while assessing applicants' identity documents. You'll be responsible for outstanding customer service delivery, managing essential licensing processes and conducting vision tests. Your contributions help maintain high standards in driver safety and regulatory compliance at the DriveTest Centre.Key Responsibilities:Evaluate eligibility for various classes of licencesProvide assistance for Driver Examination servicesConduct vision testing and knowledge assessmentsSchedule road tests and issue temporary licencesInvestigate and rectify driver record issuesRequirements:Completion of Customer Service Agent training programGED or high school diploma requiredValid Ontario Class G driver's licenceTwo years of excellent customer service experienceIntermediate computer skills necessaryProvide outstanding customer service while contributing to Ontario's driver safety standards with Serco Canada Inc.

📌 Ontario Driver Licence Customer Service Agent (Toronto)
🏢 Serco
📍 Toronto

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