Company Description
COS offers a wardrobeofready-to-wearand accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship,innovationand compelling fashion movements.

Job Description
As the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.

You'llhave the chance to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishingstockand merchandising the latest garments on the shop floor.

Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you’llcreate moments that matter.

Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.

Qualifications

Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.





Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.

Action-oriented: Proactive and driven to take initiative and get things donewith quality.

Solid communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.

Eager to learn: Open to feedback and always looking for opportunities to grow and develop.

Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.

Schedule flexibility: Willing and able to work varied hours, including evenings and weekends

Additional Information

This is Part-Timeposition

Benefits
We offer all our employees attractive benefits with extensive development opportunities around the globe.

All our employees receive a 25% staff discount, usable on all our H&M; Group brands in stores and online.

All our employees are included in our H&M; Incentive Program – HIP.

In addition to this, Canada based colleagues also receive:

25% Staff Discount

Birthday paid

Employee Assistance Program

Plus, additional Voluntary Benefits.

You can read more about our H&M; Incentive Programhere.

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📌 Sales Associate (Quebec City)
🏢 COS
📍 Quebec City