Job DescriptionPay Range: $60,000 - $90,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid perks; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Position Overview:We are seeking an analytical, customer-obsessed Analyst to own the online shopping experience for an assigned category portfolio on HomeDepot.ca. This role is accountable for the customer's path from category entry to the product page (PIP) - shaping category landing pages, taxonomy, category attributes, and search filters/tuning so customers can find and discover the right products quickly.Key Responsibilities:
Understand the Customer : Leverage research and site analytics to map the customer's path from category entry to PIP, identifying friction points and opportunities to drive value across the shopping experience.
Build a Vision : Align with stakeholders to define category landing page strategy, taxonomy, and attribute frameworks that support an intuitive shopping journey across first-party and Marketplace assortment.
End-to-End Experience : Own the online path from category entry to PIP, collaborating with partners to continuously improve category landing pages, browse paths, taxonomy, and search filters/attribute tuning.




Measure Results : Monitor category and search performance (conversion, search-to-PIP click-through, bounce/exit rates) and evaluate opportunities for improvement.
Communicate : Provide clear timelines of prioritized deliverables and review results of changes to category experiences.
Portfolio Expertise & Strategy Alignment : Lead discussions with merchants and partners to ensure business objectives align with online category strategy.
Category Health & Execution:Assess category performance, analyze trends, and optimize taxonomy, attributes, and search filters to improve product discoverability from entry to PIP.Competencies:
Project Planning & Management
Research & Web Analytics (Adobe Analytics)
Taxonomy, Attribute & Search Filter Management
Business Acumen - UX knowledge
Problem Solving Ability
Cross-Functional Team Collaboration
Stakeholder ManagementDirect Manager/Direct Reports:
Reports to: Manager / Lead, Online Category Experience
Direct Reports: NoTravel Requirements:
Limited
5 days a week in office s at the Store Support Centre (SSC)
Travel to stores at minimum once a quarter for in-store working days
Potential trips to the Innovation Centre (IC) may be required in certain situationsPhysical Requirements:
Extended sitting
Repetitive tasks
Quarterly store experience day requiring standing for extended periods and performing any tasks required at the store levelWorking Conditions:




Working in an office setting - computer work, camera-on virtual meetings, in-person at SSC/IC/StoresMinimum Education:
University/College degree in a related area of study, or equivalent experience.Minimum Years of Work Experience:
2+ years in a relevant fieldMinimum Leadership Experience:
N/ACertifications:
None requiredOther Requirements/Assets:
Internal candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
Proven experience managing category, taxonomy, or search/browse experience projects
Excellent communication and interpersonal skills
Previous experience in eCommerce and/or online merchandising is required
An aptitude for analytics; ability to derive insights, take action, and a bias for action
Strong problem-solving skills
Strong organizational skills with the ability to manage multiple projects
Strong attention to detail
Self-starter with the ability to work independently with only general guidance
Must be comfortable with ambiguity
Comfortable presenting to different stakeholders and teams
Experience with Adobe Analytics, Looker, Tableau, P360, and taxonomy/search merchandising tools (e.g., Endeca, Bloomreach, Algolia) an assetIn our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
Your emailSubmit

📌 Analyst Online Customer Experience (Contract) – Future Opportunities (Ontario)
🏢 The Home Depot Canada
📍 Ontario