Site Description: The Dartmouth General provides services to approximately 120,000 people in Dartmouth & surrounding areasPosition: Full time Tactical GuardSite: Dartmouth General HospitalHours: 4 on 4 off rotation, 12 hour shiftsJob Description:As a Tactical Healthcare Security Officer, you respond to alarms, emergency requests, & use your excellent verbal de-escalation skills to resolve incidents within the Emergency Department. You always maintain confidentiality and discretion when handling private information, and you never forget to smile while providing your incredible customer service.WHAT YOU WILL DO:Monitoring the Emergency Department (ED), managing any aggressive behavior of visitors, or patients within the ED; Providing security presence and support throughout the EDConduct sets of rounds within the waiting room and the rest of the ED areasAssisting clinical staff with patients and/or visitors who are aggressive, using an abusive or threatening language or gesturesSitting with aggressive, abusive, threatening, fall risk and flight risk patients, based on the clinical staff's requests, in the interim while waiting for a permanent patient watch coverage, when applicableResponding to the code situations, including Code White or Code Silver situations, as neededYou will be required to write reports & investigate routine incidentsDisplay excellent customer service skills & be able to work with people who are under stress or in need of medical assistanceAssist in developing security plans for high risk patientsUtilize verbal de-escalation techniques to manage conflictOversee & support patient watch guards within the EDWork closely with local Law Enforcement and Emergency ServicesEnsure the safety of staff, patients,



and visitors within the EDAssist hospital staff with patient restraints as required/directed according to operating proceduresAdhere to all hospital policy & procedures and maintain compliancePrevent theft, violence or infraction of rules/regulationsMonitor site visitors & perform ID checks in accordance with site policies/proceduresRespond professionally to emergencies (alarms, medical emergencies, fires, & other urgent matters)Effectively communicate all suspicious activities, concerns, issues, & events to our dispatch teamPrepare & maintain professional/effective reports regarding the activities, security violations, & hazardous occurrences on siteYOU'RE A GREAT FIT IF YOU:This position includes enhanced physical requirement, including but not limited to:Be able to stand up to 12 hoursBe able to walk & patrol the facility, including use of stairsAbility to run & quickly respond to any code call within the facilityBe able to participate in a physical training, including use of force & physical restraint techniquesHave a minimum 1-2 years of experience in securityDiploma in Justice studies/police foundations is an assetAbility to obtain Security License in Nova ScotiaEnglish (oral & written) fluency is a mustPrevious experience in security, law enforcement, or related field preferredCertifications in Use of Force (UOF) & Management of Aggressive Behavior (MOAB) are pre-requisites of this position.



Prior training certifications may be accepted on a case-by-case basisApplicants lacking acceptable certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding to ensure they meet the requirements of the positionThe UoF/MOAB training is not paid as it is a pre-requisite; however Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability#INDATLEducation Requirements (All)Grade 12 or GED equivalentCertification Requirements (All)Intermediate First Aid/CPR CAdditional Information / BenefitsPaladin Security: Great Place To Work CertifiedTM 2026 – Making the World a Safer and Friendlier Place because we CARE !The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid HolidaysThis job reports to the Client Service ManagerThis is a Full-Time positionRelocation is not provided and travel is not required

📌 Tactical Security Officer (Shubenacadie)
🏢 Paladin Security
📍 Shubenacadie