Lead globally distributed application operations teams as a Site Reliability Engineering Manager at Mastercard. Focus on mission-critical Java applications while providing 24/7 support across cloud and on-premises environments.

In this leadership role, you will manage teams that ensure reliable, secure operations for Java-based applications. You are expected to provide mentorship, drive a high-performance culture, and oversee incident management practices. Your effectiveness will enhance operational excellence and continuous improvement in a complex, secure environment.

Key Responsibilities:
• Lead application operations teams in a 24/7 support model
• Provide mentorship and technical oversight to team members
• Manage complex technical issue resolution and escalation support




• Establish incident management practices and conduct post-incident reviews
• Champion observability through various monitoring tools

Requirements:
• Experience with Azure public cloud and Java applications
• Solid technical leadership and problem-solving skills
• Familiarity with observability platforms like Dynatrace and Splunk
• Knowledge in security practices including vulnerability management
• Bachelor's degree in Computer Science or equivalent experience

Elevate application reliability and foster team excellence at Mastercard while driving operational efficiency.
#J-18808-Ljbffr

📌 Site Reliability Engineering Manager at Mastercard (Ontario)
🏢 Mastercard
📍 Ontario