Elevate dealer service with Napoleon as a Bilingual Dealer Experience Advisor. Deliver exceptional support in English and Spanish, processing orders and inquiries effectively.Napoleon is seeking a Bilingual Dealer Experience Advisor to enhance customer satisfaction. This role focuses on managing dealer communications via phone, email, and online portals. You will ensure timely order processing and actively contribute to delivering outstanding dealer experiences through effective communication and collaboration.Key Responsibilities:Enter orders accurately in the computer systemAnswer dealer inquiries on product, pricing, and shippingProvide best possible ETA dates using available toolsCoordinate shipping with internal departments and dealersMaintain dealer account information for accurate processingRequirements:High School Diploma required1-2 years of customer service experienceProficiency in Microsoft Office programsBilingual in English and SpanishFamiliarity with ERP and CRM systems preferableBecome a crucial part of Napoleon's commitment to creative customer service by joining the dealer experience team.

📌 Bilingual Dealer Experience Advisor (Barrie)
🏢 Wolf Steel
📍 Barrie