Elevate customer service excellence with Insight Pest Solutions as a Bilingual Administrative Support Representative. Work remotely while utilizing your French and English skills to provide essential support and assistance.In this full-time, permanent role, you will deliver administrative support and customer service in both languages. Your responsibilities include handling inquiries via phone and digital communication, processing payments, and maintaining customer accounts. Solid organization, communication, and problem-solving skills are vital for success.Key Responsibilities:Handle inbound and outbound calls in French and EnglishProvide high-quality responses to customer inquiriesInvestigate and resolve customer complaints efficientlyAssist with billing and account-related inquiriesCollaborate with internal departments to resolve escalated issuesRequirements:Fluency in French and English, both written and verbal1+ years of customer service or administrative experienceStrong communication and organization skillsAbility to manage multiple prioritiesSelf-motivated and capable of working remotelyBring your bilingual skills and customer-focused mindset to contribute positively at Insight Pest Solutions.

📌 Bilingual Customer Support Representative Remote (Vancouver)
🏢 Insight Pest Solutions Canada
📍 Vancouver