Become a key part of EBus & Red Arrow's customer experience in Kelowna, BC. As an on-site Customer Service Representative, you’ll help travelers with ticket bookings and inquiries.

This full-time position requires a minimum of 36 hours per week at the Kelowna location. Your role is to create a welcoming atmosphere for passengers while assisting with their travel needs, including booking tickets and providing information. You will handle payments and keep the office organized, ensuring smooth operations every day.

Key Responsibilities:
• Welcome and assist customers in person and online
• Book and manage ticket changes with accuracy
• Handle payments and maintain tidy records
• Assist travelers with check-in and luggage
• Ensure the ticket office operates smoothly

Requirements:
• Positive attitude and people-oriented mindset
• Comfort with computers, Microsoft Office is a plus
• Quick thinking and problem-solving skills
• Detail-oriented and reliable team player
• Versatile availability including weekends

Utilize your customer service skills to enhance each travel experience with EBus & Red Arrow in Kelowna.
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📌 On-Site Customer Service Representative Kelowna (British Columbia)
🏢 Keolis Canada
📍 British Columbia