Implementation Consultant – Conversions Team At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking an Implementation Consultant to join the Conversions Team, supporting client onboarding and migration activities through test, UAT, and go-live phases.
This role combines technical implementation, environment coordination, and client-facing delivery, ensuring successful setup, testing, migration, and handover of solutions into live operation. The successful candidate will work closely with clients, internal delivery teams, and support functions to manage environments, coordinate releases, triage issues, oversee migration rehearsals, and support production go-live.
Key Responsibilities Manage environment setup, configuration, and connectivity for client implementations
Coordinate deployment of application components and data into test environments
Support and manage client UAT cycles, including planning, tracking, and issue resolution
Triage defects raised during testing and coordinate with internal technical teams to drive resolution
Organise and coordinate additional releases into test environments as required
Obtain client acceptance and support progression through implementation milestones
Manage data migrations, including dry runs and preparation for production cutover
Set up and validate workplace monitoring
Execute and support go-live runbooks during implementation cutover
Coordinate handover to Client Services / BAU support following successful deployment
Act as a point of contact between the client and internal teams throughout the conversion lifecycle
Ensure implementation activities are documented clearly and tracked to completion
Required Skills & Experience Core Skills Experience in an implementation, conversion, onboarding, deployment, or technical support role
Strong client-facing skills with the ability to communicate clearly with technical and non-technical stakeholders
Experience managing activities across test, UAT, migration, and go-live phases
Strong problem-solving skills with the ability to triage defects and coordinate resolution
Good understanding of environment management, application deployment, and release coordination
Ability to work in a structured way using runbooks, checklists, and implementation plans
Technical Skills Working knowledge of Linux Scripting experience with Bash and/or KornShell
Familiarity with XML
Understanding of IBM MQ
Understanding of SFTP
Advantageous / Desirable Experience Experience with any of the following would be a strong advantage: TeamCity, Perforce, GitHub, Jenkins, Nexus,



Geneos Monitoring
Key Attributes Organised and delivery-focused
Comfortable working across multiple workstreams and deadlines
Strong stakeholder management and client interaction skills
Able to work calmly under pressure, particularly during testing and go-live periods
Detail-oriented with a strong focus on quality and completion
Proactive and hands-on approach to issue management and resolution
Typical Deliverables Environment setup and connectivity readiness
Test environment deployment coordination
UAT tracking and defect triage logs
Release schedules for test cycles
Migration plans and dry run execution
Monitoring setup and validation
Go-live runbooks and cutover support
Handover documentation to Client Services
Ideal Background Software implementation
Client onboarding or migration projects
Technical operations or application support
Release or environment coordination
Financial services or enterprise systems delivery environments
Compensation Salary Range: CAD $110,000 – $160,000. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
AI Disclosure No AI or automated tools are used in the screening or assessment of applicants for this role.
Vacancy Disclosure This posting is for an existing and currently open position within Broadridge.
Background Check Process Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks: Employment verification, Education verification, Credit inquiry, Canadian criminal record check.
Workplace Flexibility We are committed to supporting adaptable work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.
Accessibility & Accommodation Broadridge is an equal prospect employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation,



or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.
Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Broadridge Overview Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P; 500® Index, employing over 15,000 associates in 21 countries.
We are committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
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📌 Lead, Software Engineer (Implementations) (Ontario)
🏢 Broadridge Financial Solutions
📍 Ontario