Service Manager (Alberta)

Service Manager (Alberta)

03 Oct
|
Leavitt Industrial Group
|
Alberta

03 Oct

Leavitt Industrial Group

Alberta

Current job opportunities are posted here as they become available.

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Prospect
Leavitt Machinery is looking for an experienced Service Manager to join our team in Calgary, Alberta . As the Service Manager, you will be responsible for the overall management and performance of the Service department, including overseeing the work of Technicians and partnering with Service Dispatchers.

As the Service Manager, your key responsibilities will include:

Managing the performance and development of the Service team, including driving the accountability of team members, staffing the department appropriately, and facilitating training

Partnering with the Human Resources department on labour-related and sensitive personnel issues

Contributing to continuous improvement by leading or supporting LEAN initiatives, improving the overall efficiency of the department

Proactively managing the Service fleet as it relates to vehicle purchases, replacements, repairs, and maintenance

Working in partnership with other business units to develop and grow key customer accounts, while generating new business and revenue streams

Actively addressing customer service issues and/or disputes

Managing Key Performance Indicators that relate to the Service department

Strategically analyzing the financial statements,



utilizing them as a tool to drive the profitability of the department

Advocating and driving compliance on all corporate safety initiatives, policies, and programs

Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:

Previous leadership experience, including at least five years of supervisory experience in a Service department

Mechanical knowledge of heavy machinery or material handling equipment is a strong asset

Post-secondary degree or diploma in business, operations management, or a related discipline preferred

Strong proficiency with MS Office Suite (Word, Excel, Outlook)

Excellent interpersonal skills and ability to communicate effectively with individuals at all levels of the organization

Superior organization and planning skills

Ability to effectively manage conflicting priorities in parallel

Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

Company paid medical health care plan for you and your dependents

Dental plan, vision plan, and prescription drug coverage

Annual health care spending account

Life insurance, short term disability, and travel insurance

Sick leave plan – 100% employer paid

Employee assistance programs

RRSP matching

Company Vehicle

The base pay range for this role is: $100,000 to $120,000 per year depending on experience level, plus bonus.

This is an onsite role based in Calgary, Alberta .

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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📌 Service Manager (Alberta)
🏢 Leavitt Industrial Group
📍 Alberta

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