Job Title: IBMS (Operative BMS) Techno-Functional Analyst
Job Type: Full Time
Location: Toronto, ON (Onsite)

Job Description
We are seeking an experienced IBMS (Operative BMS) Techno-Functional Analyst with strong hands-on expertise in Operative IBMS/BMS , application support, and SQL-based troubleshooting. The ideal candidate will have a good understanding of broadcast/media workflows and experience supporting scheduling, ad sales, traffic, and billing applications.

Key Responsibilities

Provide L1/L2/L3 application support for Operative IBMS/BMS in a helpdesk environment

Troubleshoot issues across scheduling, ad sales, traffic, and billing modules

Manage incidents, service requests, and user queries through ticketing tools

Perform SQL-based troubleshooting, data validation, and corrective fixes

Investigate data inconsistencies and system integration issues

Conduct Root Cause Analysis (RCA) and ensure SLA compliance

Support user access, application configurations, and minor enhancements

Collaborate with sales, traffic, finance, and technical teams

Support application issues within VDI, VPN, and EUC environments

Required Skills

Strong hands-on experience with Operative IBMS/BMS

Knowledge of broadcast/media workflows including scheduling, ad sales, traffic, and billing

Strong SQL and database troubleshooting skills

Experience with Helpdesk/EUC application support

Familiarity with ServiceNow, JIRA, or similar ticketing tools

Strong analytical, troubleshooting, and communication skills

Understanding of VDI, VPN, and infrastructure/EUC environments

Knowledge of system integrations and reporting tools

Job Type: Full Time
Job Category: IT
Job Description




Job Title: IBMS (Operative BMS) Techno-Functional Analyst
Job Type: Full Time
Location: Toronto, ON (Onsite)

Job Description
We are seeking an experienced IBMS (Operative BMS) Techno-Functional Analyst with strong hands-on expertise in Operative IBMS/BMS , application support, and SQL-based troubleshooting. The ideal candidate will have a good understanding of broadcast/media workflows and experience supporting scheduling, ad sales, traffic, and billing applications.

Key Responsibilities

Provide L1/L2/L3 application support for Operative IBMS/BMS in a helpdesk setting

Troubleshoot issues across scheduling, ad sales, traffic, and billing modules

Manage incidents, service requests, and user queries through ticketing tools

Perform SQL-based troubleshooting, data validation, and corrective fixes

Investigate data inconsistencies and system integration issues

Conduct Root Cause Analysis (RCA) and ensure SLA compliance

Support user access, application configurations, and minor enhancements

Collaborate with sales, traffic, finance, and technical teams

Support application issues within VDI, VPN, and EUC environments

Required Skills

Strong hands-on experience with Operative IBMS/BMS

Knowledge of broadcast/media workflows including scheduling, ad sales, traffic, and billing

Strong SQL and database troubleshooting skills

Experience with Helpdesk/EUC application support

Familiarity with ServiceNow, JIRA, or similar ticketing tools

Strong analytical, troubleshooting, and communication skills

Understanding of VDI, VPN, and infrastructure/EUC environments

Knowledge of system integrations and reporting tools

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📌 IBMS (Operative BMS) Techno-2 (Ontario)
🏢 Realign
📍 Ontario