Elevate guest experiences at Courtyard by Marriott Edmonton Downtown as an Assistant Front Office Manager. This role emphasizes solid leadership, communication, and operational efficiency in hotel services.As a key leader at Concord Hospitality, you will supervise and train guest service associates to maintain exceptional satisfaction levels. Your responsibilities include overseeing front office operations, implementing strategies, and monitoring service quality. Drive employee engagement by fostering a collaborative and respectful work environment.Key Responsibilities:Support and train associates for outstanding guest serviceMonitor guest satisfaction data and create improvement strategiesAssist with revenue management and inventory oversightOversee scheduling, hiring, and performance managementEnsure compliance with safety and corporate policiesRequirements:Previous supervisory experience in hotel front officeStrong understanding of guest service standardsExcellent communication and leadership skillsFinancial knowledge related to budgeting proceduresFamiliarity with HR compliance and hotel systemsDeliver leadership, guest service excellence, and team inspiration at Courtyard by Marriott Edmonton Downtown.

📌 Assistant Front Office Manager Edmonton
🏢 Concord Hospitality Brand
📍 Edmonton