Become an L3 Platform Support Specialist at Flexspring, where you'll troubleshoot escalated integration issues on our iPaaS platform from the comfort of home. This role demands deep BPMN expertise and integration skills to ensure seamless operations.At Flexspring, you will play a key role in diagnosing complex production bugs and issues on our integration platform. Your responsibilities include analyzing BPMN processes, writing fixes, and coordinating with cross-functional teams to enhance platform reliability. You'll use Jira for ticket management, ensuring a solid focus on structured problem-solving.Key Responsibilities:Investigate escalated production bugs and integration failuresAnalyze BPMN flows to determine root causesWrite integration fixes and patch scriptsCoordinate with QA & Incident Manager via JiraDocument root causes and resolutions for institutional knowledgeRequirements:Bachelor's in IT or Computer ScienceStrong understanding of BPMN and workflow logicProven experience in API integration troubleshootingAbility to read/debug scripts under pressureFamiliarity with Jira and escalation processesBring your integration troubleshooting expertise to support Flexspring's platform operations effectively.

📌 Platform Support At Flexspring (Toronto)
🏢 Flexspring
📍 Toronto