Elevate your career with Concord as a Guest Service Specialist, delivering exceptional customer service in a dynamic environment. This role requires bilingual capabilities in English and French, along with strong communication skills.As a Guest Service Specialist, you'll work closely with guests, ensuring their experiences are exceptional. Your daily tasks include checking guests in and out, handling reservations, and resolving inquiries or complaints professionally. This position demands excellent time management and organizational skills, as you engage with multiple departments and represent the hotel positively.Key Responsibilities:Provide outstanding customer service to guestsCheck guests in and out efficientlyCreate, modify, and cancel hotel reservationsResolve guest complaints and ensure satisfactionDirect guests to events in the hotel and cityRequirements:Bilingual in English and FrenchPrevious customer service experience essentialFront desk experience preferredStrong problem-solving skills requiredReliable and qualified demeanor at all timesDeliver quality service and support to guests, making every interaction count at Concord.

📌 Guest Service Specialist At Concord (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Concord Hospitality Brand
📍 Riviere-des-Prairies—Pointe-aux-Trembles