Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.RockiesVailBeaver CreekBreckenridgePark CityKeystoneCrested ButteGrand Teton Lodge CompanyVail Resorts HeadquartersWestHeavenlyNorthstarKirkwoodStevens PassNortheastStoweOkemoMount SnowHunterAttitashWildcatMount SunapeeCrotchedMid-AtlanticLibertyRoundtopWhitetailJack Frost Big BoulderMidwestWilmotAfton AlpsMt BrightonAlpine ValleyBoston Mills & BrandywineMad River MountainHidden ValleySnow CreekPaoli PeaksCanadaWhistler BlackcombAustraliaPerisherFalls CreekHothamAdvanced Agent - Guest CommunicationsDate: Sep 17, 2026Location: Whistler, BC, CACompany: Whistler BlackcombShift Type: Winter Seasonal 2026/2027With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Job BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear,



and mountain shuttlesRSP Options (after 12 months or 2000 cumulative hours of service)Employee Assistance ProgramExcellent training and professional developmentReferral ProgramFull Time Roles Are Eligible For The Above, PlusHealth Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)Free ski passes for dependentsCritical Illness and Accident plansJob SummaryService is the foundation of everything we stand for at Vail Resorts and our Product Sales team is no exception in creating this experience of a lifetime. Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guestsJob SpecificationsStarting Wage: $21.50/hr - $26.88/hrEmployment Type: Winter Seasonal 2026/2027Shift Type: Full Time hours availableMinimum Age: At least 18 years of ageHousing Availability: YesJob ResponsibilitiesInteract with guests in a positive and professional manner, respond to email enquiries (both internally and externally generated).Social media monitoring and engagement on all channels as needed.Manage Whistler Blackcomb's daily weather & operational communications including: messaging, composition, recording,



and results tracking.Represent and promote Whistler Blackcomb at local tourism focused events such as Inside Scoop.Building and maintaining strong inter-departmental relationships.Provide insights on guest experience by analyzing qualitative/unstructured data and identify areas for improvement: This includes our post-trip survey program, guest services feedback forms, social media channels, and enquiries via our department inbox.Work closely with the PSS leadership team. Coordinate job share's within the PSS division.Other duties as assigned.Job RequirementsDemonstrate our core values: Be Safe, Do Good, Do Right, Service Others, Drive Value, Be Inclusive and Have FunExceptional guest serviceSuperior oral and written communicationAdvanced spreadsheet (excel) skillsFamiliarity with Whistler and Blackcomb mountainsKnowledge of social media channels and ability to speak to Whistler Blackcomb's audience in that mediumIn completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.Vail Resorts is an equal prospect employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

📌 Advanced Agent - Guest Communications (Canada)
🏢 Whistler Blackcomb
📍 Canada