Enhance member satisfaction as a full-time Client Experience Advisor at Desjardins. Deliver personalized support and promote financial empowerment through cooperative values.
In this on-site role, you will assist members and clients by introducing them to essential financial products and services. You’ll help open accounts, process transactions, and ensure that all interactions reflect Desjardins' dedication to customer experience. Additionally, advising on technological tools and addressing any issues that arise will be part of your responsibilities.
Key Responsibilities:
• Support clients in using financial applications and tools
• Contribute to business development through excellent service
• Assist clients facing fraud or irregularities
• Monitor and process necessary financial transactions
• Stay informed on financial standards and products
Requirements:
• High school diploma in a relevant field
• Minimum three years of relevant experience
• Proficiency in French required
• Knowledge of Desjardins products and services
• Tech-savvy and adaptable in energetic situations
Bring your customer focus and technical knowledge to enhance the client experience at Desjardins.
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📌 Client Experience Advisor at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City
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