03 Oct
|
CSN Collision
|
Hamilton
03 Oct
CSN Collision
Hamilton
Join CSN Collision as a Customer Service Representative focused on delivering exceptional service and support. This position involves managing inquiries, processing payments, and ensuring a smooth repair process for customers.CSN Collision is seeking a dedicated Customer Service Representative to enhance customer experiences at our collision repair centres. In this role, you will facilitate communication with customers and vendors while handling invoicing and claims processing. Your proactive approach assists in scheduling, maintaining organized records, and ensuring compliance with industry standards.Key Responsibilities:Handle customer and vendor inquiries via phone, email,
and in personAccurately process invoices and update financial recordsCoordinate appraisal, repair, and rental appointmentsMaintain organized digital and physical filing systemsCheck in courtesy cars and manage warranty partsRequirements:3 to 5 years of customer service experience preferredAutomotive parts experience is an assetKnowledge of ARMS, Mitchell, and Collision Link systemsValid Driver's license requiredCapability to lift over 50lbs regularlyBring your expertise in customer service and automotive knowledge to CSN Collision to ensure a high-quality repair experience.
📌 Customer Service Representative At Csn Collision (Hamilton)
🏢 CSN Collision
📍 Hamilton