Become a key player in optimizing distribution processes as an Epicor Prophet 21 Support Lead. You'll drive issue resolution and enhance operational efficiency from a remote setting while supporting vital business activities.This remote role focuses on providing functional expertise for Epicor P21, acting as the primary support for distribution and warehouse operations. Your experience in inventory management and order fulfillment will be crucial as you troubleshoot core processes, manage incidents, and improve application support services.



Collaboration with stakeholders and global support teams is essential to drive continuous improvement.Key Responsibilities:Serve as primary contact for Epicor P21 supportTroubleshoot order management and inventory controlManage incidents and resolve operational issuesCollaborate with business partners and vendorsMonitor system performance and transaction activityRequirements:Hands-on Epicor Prophet 21 support experienceStrong knowledge of distribution and warehouse managementProven issue diagnosis and resolution skillsExperience coordinating support across teamsExcellent analytical and communication abilitiesEnhance distribution efficiency through strategic support and expert knowledge of Epicor applications.

📌 Epicor Prophet 21 Application Lead Remote (Mississauga)
🏢 Cognizant
📍 Mississauga