Elevate client relationships and drive revenue as a Customer Success Manager at Ascend. Help nonprofits maximize fundraising through innovative lottery programs in a hybrid work environment.As a Customer Success Manager at Ascend, you'll own client portfolios and stimulate lottery revenue growth. Your role focuses on influencing decision-makers and establishing strategies to enhance client investments in marketing and programming. You will also learn the skills necessary to become a world-class Customer Success professional in a agile growth setting.Key Responsibilities:Manage client relationships from initiation to ongoing supportIdentify growth opportunities within client accountsDevelop strategies for increased client investmentsUpsell clients on additional lottery programmingFollow up diligently to ensure steady progressRequirements:Experience in sales, CSM, or revenue-focused rolesProven ability to influence decision makersPersistent approach to follow-ups and client engagementStrategic mindset connecting efforts to revenueStrong relationship-building skills, results orientedEmbrace the challenge of driving significant impact for nonprofits and foundations at Ascend.

📌 Customer Success Manager At Ascend (Toronto)
🏢 Ascend FS
📍 Toronto