Become the welcoming face of the Royal Ontario Museum (ROM) as a Visitor Experience Concierge. This part-time role offers you the chance to engage with 1.3 million annual visitors and ensure a memorable experience.As a Visitor Experience Concierge, you'll thrive in a dynamic, public environment, welcoming guests and managing entry points. Your customer service skills will shine as you assist with ticket support, coat check, and visitor inquiries while promoting memberships. This role is perfect for someone passionate about delivering outstanding service.Key Responsibilities:Greet visitors and manage entry queuesOperate coat check for personal itemsAssist with ticketing and membership servicesIdentify cross-selling and upselling opportunitiesRespond to visitor feedback and concernsRequirements:Secondary School Diploma requiredUp to 1 year in customer service or hospitalityStrong communication skills in EnglishComfortable in rapid-paced environmentsAbility to work flexible shiftsSupport ROM's mission by enhancing visitor experiences with your outstanding service skills.

📌 Royal Ontario Museum Visitor Experience Concierge (Toronto)
🏢 royalontariomuseum
📍 Toronto