Excel in customer service with XPO as a Full-Time Customer Service Representative in Dorval, QC. Contribute your expertise in handling inquiries while working a variety of shifts, including nights and weekends.

XPO requires a motivated Customer Service Representative to support their LTL business unit. With a minimum of two years of customer service experience, you'll assist customers by billing shipments and resolving documentation errors. Also vital are your solid computer skills, including Microsoft Office proficiency.

Key Responsibilities:
• Bill shipments according to tariffs and pricing agreements
• Resolve documentation errors and assist customer inquiries
• Process damaged freight and related documentation




• Perform clerical duties including data entry and answering calls
• Trace shipments and handle billing questions

Requirements:
• 2 years of customer service experience
• Strong computer and typing skills
• Availability for various shifts, including evenings and weekends
• Excellent verbal and written communication skills
• Transportation industry experience preferred

Utilize your customer service skills at XPO in Dorval while handling billing and resolving inquiries.
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📌 Full-Time Customer Service Representative at XPO (Quebec City)
🏢 XPO
📍 Quebec City