Deskside Operational Tier 2 (Fly-In/Fly-Out Mining Site) 4 days ago Requisition ID: 1026
Salary Range: $65,000.00 To $75,000.00 Annually
What is the Role? WBM is seeking an experienced Deskside Operational Tier 2 resource to support a remote mining operation in Northern BC. This is a hands‑on infrastructure and support role where you will serve as the primary onsite technical resource, supporting network, server, wireless, and end‑user technologies in a camp‑based environment.
This is a Fly‑In/Fly‑Out position with a 2 weeks on / 2 weeks off rotation . The successful candidate must be comfortable working independently, supporting critical technology systems, and thriving in a remote mining environment.
Please Note: Previous camp experience is required. Experience supporting mining, oil & gas, industrial, or other remote‑site operations is strongly preferred.
What You Will Do Provide onsite technical support for infrastructure, networking, wireless, and end‑user systems
Support and troubleshoot Fortinet environments, including FortiGate firewalls and Forti Switches
Manage and support SD‑WAN connectivity
Deploy, configure, and troubleshoot wireless networks and access points
Perform Wi- Fi optimization, signal analysis, and wireless troubleshooting
Support Dell server infrastructure and virtualization environments
Assist with SAN and storage infrastructure
Install and configure network, server, and infrastructure equipment
Deploy and support UPS systems and Starlink solutions
Complete structured cabling, equipment installations, and hardware deployments
Troubleshoot infrastructure and connectivity issues across the site
Act as the primary onsite technical resource and escalation point
What You Bring 5+ years of IT infrastructure, systems administration, networking, or field support experience MSP experience will also be considered

Strong Fortinet experience, including FortiGate firewalls and FortiSwitches
Networking knowledge including switching, routing,



VLANs, VPNs, DNS, and DHCP
Experience supporting wireless environments and access point deployments
Server hardware experience, preferably Dell infrastructure
Virtualization experience required (Proxmox, VMware, Hyper‑V, or similar)
Strong troubleshooting, critical thinking, and problem‑solving skills
Excellent customer service and communication skills
Previous mining, oil & gas, industrial, or remote‑site experience strongly preferred
Previous camp experience required
Certifications Considered an Asset Network+, Security+, Server+
Fortinet Certifications
MS-900, AZ-900
Other networking, infrastructure, cloud, or security certifications
Why WBM? If you are looking for the following opportunity, we want to hear from you:
You want to be a member of an elite team of like‑minded technicians focused on delivering an exceptional IT experience.
You thrive in a performance‑based environment where success is celebrated and career growth is earned.
You are driven by feedback and continuous improvement.
You want to be part of a winning team that celebrates successes together.
You believe the customer experience is just as important as the technical resolution.
You enjoy solving complex technical challenges and making a meaningful impact for customers.
Why Join WBM? This is an opportunity to work with emerging AI, automation, and cloud technologies while helping shape the future of WBM's AI and Automation practice. You'll work alongside creative technical teams delivering solutions that create measurable business impact.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report.
Only applicants selected for an interview will be contacted. We thank all applicants for their interest in WBM.

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📌 Deskside Operational Tier 2 (Fly-In/Fly-Out Mining Site) (British Columbia)
🏢 WBM Technologies
📍 British Columbia