Eglinton Veterinary Facilities is seeking a Client Care / Patient Care Team Member to join our busy and growing veterinary hospital.
This hybrid position is ideal for someone who enjoys both client interaction and hands-on patient care. The successful candidate will split their time between supporting our reception team and assisting with patient care throughout the hospital.
Veterinary experience is preferred; however, we are willing to train the right individual who is enthusiastic, compassionate, and eager to learn.
Responsibilities Client Care Duties Greeting clients and patients with warmth and professionalism
Answering multi-line phone systems
Scheduling appointments and managing daily bookings
Processing payments and maintaining accurate client records
Assisting with client communications, reminders, and follow-up calls
Using Avimark veterinary practice software
Patient Care Duties Assisting veterinarians and technicians with patient handling and restraint
Supporting hospitalized patient care and monitoring
Preparing exam rooms and treatment areas
Cleaning and sterilizing equipment
Maintaining hospital cleanliness and organization
Assisting with laboratory samples and diagnostic procedures
Ensuring patients receive compassionate and stress-free care
Qualifications Previous veterinary, medical, animal care, or customer service experience is an asset
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment




Comfortable working both independently and as part of a team
Compassion for animals and their owners
Experience with Avimark is an asset but not required
What We Offer Supportive and collaborative team workplace
Opportunities for training and professional growth
Compensation: $20.00-$24.00 per hour, based on experience and qualifications
Extended health benefits
RRSP program
Health +Wellness spending account
The chance to make a meaningful difference in the lives of pets and their families
If you are passionate about animal care, enjoy helping people, and are looking for a rewarding career in veterinary medicine, we would love to hear from you.
At NVA Canada diversity and inclusion are an important part of our everyday reality.
At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
We are committed to fostering an open and inclusive workplace where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

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📌 Veterinary Assistant/Receptionist (Ontario)
🏢 Eglinton Veterinary Facilities
📍 Ontario