Join Connect Communities and Classic LifeCare as a part-time IT Support Specialist in Hamilton, ON. Deliver high-quality technical support while gaining valuable experience in a healthcare environment.

Ideal for students, this role comprises 1.5 shifts per week, allowing flexible work hours. Responsibilities include providing Tier 1 and Tier 2 support, troubleshooting hardware and software issues, and utilizing Microsoft 365 and Azure. You'll collaborate with senior IT staff to resolve complex challenges and enhance documentation processes.

Key Responsibilities:
• Provide Tier 1 and Tier 2 tech support for end-users
• Troubleshoot hardware, software, and networking issues
• Maintain accurate support documentation and asset inventory




• Collaborate on complex IT issues with senior staff
• Manage IT service requests via a centralized ticketing system

Requirements:
• 2+ years’ experience in IT support or equivalent
• Proficiency in Microsoft 365 and Azure Active Directory
• Solid knowledge of Windows and macOS systems
• Familiarity with ITSM tools or ticketing systems
• Excellent problem-solving and communication skills

Become a vital part of our team delivering exceptional technical support in healthcare.
#J-18808-Ljbffr

📌 Part-Time IT Support Specialist Hamilton (Ontario)
🏢 Classic LifeCare
📍 Ontario