Select how often (in days) to receive an alert:Quality Engineer, Quality Assurance MethodsYazakiis a global leader in the research, development, and delivery of vehicle power and data solutions.Yazaki works with virtually every major auto manufacturer globally, and we've strived to maintain strategic and secure growth throughout our 84-year history. Today, we're looking for energetic people with the potential to perform and the ability to strengthen - and thrive in - the positive work environment we pride ourselves on.Liaise between our customers, Quality and Manufacturing for warranty-related concerns. Monitor the warranty performance for each TPNO supplied carline through the customers' database. Through in-depth data analysis, identify top issues, summarize findings/results into reporting matrices and distribute to applicable internal and external program teams. Support management with data as required.PRIMARY RESPONSIBILITIESWarranty AnalysisDevelop specialized reports for vehicle specific warranty issuesProvide historical warranty data for new vehicle program proactive initiativesObtain and review in-plant repair dataReconcile or negotiate customer warranty claims as applicableSupport the reconciliation and negotiation for larger scope warranty claimsField ContactCustomer contact for warranty information from Yazaki: manufacturing, design and qualityAnalyze field returns, conduct teardowns, document and report investigation findingsInitiate and implement warranty containment and rework activities with the customerCommunicate and coordinate warranty-related corrective action responses and activities with ManufacturingSupport corrective action proposals for warranty issues attributable to the customerContact service dealerships to identify potential root cause / repair method for significant issuesProvide field support to the customer for dealership visits as requestedProvide on-site support to customer for warranty investigationsFacilitate customer facility visits by Yazaki related to warranty claimsMay Coordinate and support audits / visits to Manufacturing for warranty-related concernsSupport long-range and short-term group forecasts, goals, objectives, and prioritiesSupport other projects, tasks, and/or duties as assignedREQUIREMENTSDegree Requirements:Bachelor's degree in engineering-related discipline preferred, related field or equivalent experienceCertification Requirements:N/APrevious Experience:Required: 2 years of experience in Automotive Quality experience or related training preferredPreferred: 5 years of experienceTravel Requirements:Domestic and international as requiredLanguage:N/ASoftware:Microsoft SuiteOn Call Requirements:As requiredPhysical Requirements:Office position – primarily sedentaryFUNCTIONAL COMPETENCIESCOMPENTENCIESLEVELBasicIntermediateAdvancedComposure to meet the pressures of deadlines and requirements for multiple simultaneous projectsIIIComputer savvy to effectively utilize word processing and spreadsheetsI, IIInterpersonal and communication skills to coordinate multiple activities and instruct teamsI, IIProblem solving experience and capability(Analysis, Cause ID and Confirmation, Collective Action and Resolution)IIIStatistical aptitudes to perform analyses and reporting functionsIIIKnowledge of warranty conceptsIIIKnowledge of customer warranty databasesIIIKnowledge of US TREAD Act and EWRIIIYazaki North America is committed to providing equal employment opportunities for all persons regardless of race, color, religion, sex, age, marital status, national origin, disability, handicap, veteran status, or other legally protected status or characteristic. Equal opportunity extends to all aspects of the employment relationship. Yazaki North America complies with federal and state equal employment opportunity laws and strives to keep the workplace free from all forms of harassment.

📌 Quality Engineer, Quality Assurance Methods (Kitchener)
🏢 Yazaki North America
📍 Kitchener