Make a meaningful impact as a Frontline Support Worker at KWS in West Kelowna. Provide essential support and advocacy for individuals escaping domestic abuse while ensuring their safety and comfort.At KWS, we have served individuals affected by domestic abuse since 1980. As a Frontline Support Worker, you will engage with program participants, offering crisis intervention, information, and temporary housing at the Transition House. Your experience in human services will be vital as you create safety plans, provide active listening, and connect individuals with community resources.Key Responsibilities:Answer crisis calls and assist individuals seeking supportAdmit and discharge program participants while assessing riskDevelop action plans to support participants' goalsEnsure safety and security of the facility for familiesFacilitate conflict resolution among program participantsRequirements:Diploma in social/human services or equivalent experienceKnowledge of domestic abuse and community resourcesAbility to offer empathetic, non-judgmental supportCapacity to work independently and collaborativelySuitable Criminal Records Check requiredSupport individuals in crisis while enhancing your career in a mission-driven setting with KWS.

📌 Frontline Support Worker Kws West Kelowna
🏢 Kelownawomensshelter
📍 Kelowna