Lead customer service efforts at Shoppers Drug Mart as a Front Store Supervisor. Your role will center on managing cashiers and merchandising while ensuring a positive shopping experience.
As a Front Store Supervisor, you will oversee daily customer service operations, including cashier training and compliance with policies. Your leadership will contribute to effective loss prevention strategies and exemplary merchandising practices, ensuring the store meets both customer satisfaction and operational standards.
Key Responsibilities:
• Manage cashier and merchandising staff compliance with procedures
• Train and guide cashiers/merchandisers in their roles
• Implement loss prevention standards and inventory tracking




• Address customer inquiries and resolve issues efficiently
• Maintain cleanliness and organization of the store's shelves
Requirements:
• Strong problem-solving and decision-making abilities
• Excellent organizational and time management skills
• Computer literacy for operational tasks
• Knowledge of products and supplies
• Commitment to health and safety standards
Drive customer satisfaction, productive operations, and robust merchandising as part of Shoppers Drug Mart’s dedicated team.
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📌 Customer Care Supervisor at Shoppers Drug Mart (Burnaby)
🏢 Shoppers Drug Mart
📍 Burnaby