Why Work at Sagesse?At Sagesse, you'll be part of a team dedicated to ending domestic abuse and creating safer communities. Every role contributes to meaningful, lasting change for individuals and families through prevention, intervention, and innovation.Position SummaryThe Client Support Associate (Northern Alberta) provides client support, advocacy, and system navigation services while contributing to the delivery, development and evaluation of Sagesse's Peer Support, Volunteer and Real Talk Programs. Working from a client-centred, intersectional, and gender transformative framework, this role supports participants, peer support volunteers, community partnerships, and program quality improvement initiatives. Preference for this position will be given to those who live north of Edmonton.Key ResponsibilitiesClient Services & Program DeliveryProvide client support, advocacy, system navigation, referrals and follow-up supportMaintain client engagement through individual and group support activitiesComplete High Conflict Screening Tool assessments with clientsComplete FIT check-ins and ongoing client supportSupport program development, delivery, evaluation, and quality improvementProvide clinical support to agency volunteers as neededFacilitation support as needed,



including leading workshops and partnership collaboration internally and externallyCommunity Engagement & CollaborationIdentify systemic barriers impacting clients and communitiesParticipate in community committees and initiatives as directedPromote awareness of Sagesse programs and servicesBuild relationships with community partnersProgram AdministrationMaintain accurate client files and documentationUpdate client, volunteer and partnership systemsReport monthly activities and service statisticsSupport funding proposals, reports, and program evaluationAttend supervision and staff meetingsComplete other duties as requiredCore CompetenciesClient-Centred PracticeCollaboration & Relationship BuildingInnovation & Continuous ImprovementAdaptabilityIntegrating PerspectivesEquity, Diversity, Inclusion & BelongingQualificationsRequired:Diploma or Degree in Social Work or a related fieldRegistration with a relevant professional body or eligibility for registrationComfort with a hybrid work environment and virtual technologyAbility to travel throughout Alberta as requiredAvailability to work evenings and weekends when neededPreferred:Two years of experience in social services, peer support, community development or a related fieldExperience facilitating groups, workshops or educational programsOur Ideal Candidate:Leads with curiosity and vulnerabilityChallenges the status-quo and thrives in a developmental and adaptive environmentActs through cross-sectional, gender-transformative,



and intersectional lensesIs passionate about community-based programming and continuous learningWork EnvironmentHybrid work setting with a combination of remote and in-person responsibilitiesA combination of direct client support, program facilitation, community engagement, and administrative workRegular collaboration with clients, volunteers, colleagues and community partnersOccasional evening and weekend commitments based on program and participant needsTravel within Alberta to support program devilry and community partnerships.Belonging and CultureAt Sagesse, we are committed to creating a workplace where every team member is recognized and valued for their unique contributions. We strive to foster a culture where equitable practices, authentic self-expression, continuous learning, and meaningful connection are embedded in our work.DisclaimerThis job description outlines the primary responsibilities and expectations of the position. Duties and responsibilities may be modified from time to time to meet organizational and operational needs.0.6 FTE, 22.5 hours per weekReports to: Clinical Support CoordinatorSchedule: Schedule will be determined with the successful candidate based on organizational and candidate needs. Position will be required to work a minimum or 3 days per week between Monday and Friday, with at minimum one evening shift per week.Location: Northern Alberta-based (Primarily remote, with travel around the province and to the main office in Calgary required as needed.Benefits:Eligible for Sagesse Benefits program after 3-month probation period

📌 Clinical Support Associate (Northern Alberta) (Calgary)
🏢 Sagesse
📍 Calgary