Lead customer experiences at Métis Crossing as the Accommodations Team Lead. Oversee lodge operations, housekeeping, and guest services in a vibrant cultural setting.Métis Crossing is seeking an organized and customer-focused Accommodations Team Lead for a full time, permanent role. Reporting to the Manager of Guest Experiences, you will manage front desk operations, assist with housekeeping, and ensure an exceptional guest experience. Your leadership will be crucial in communicating standards and monitoring service across all departments.Key Responsibilities:Direct lodge operations for housekeeping and front deskImplement and enforce housekeeping standards and proceduresResolve guest concerns promptly and effectivelyCollaborate with departments to ensure service qualityManage staffing, training, and performance reviewsRequirements:2-3 years of experience in hospitality managementDegree or diploma in Hospitality preferredExcellent communication skills in EnglishStrong customer service and interpersonal skillsFlexible availability for various shiftsBecome a key player in enhancing guest experiences while celebrating Métis culture.

📌 Accommodations Team Lead At Métis Crossing (Lac la Biche)
🏢 Métis Crossing
📍 Lac la Biche