Transitional Case Manager/Addiction & Mental Health Worker, Brief Support, Strathroy
Direct Service - (OPSEU)

Full-Time, Contract (End Date: May 1, 2028)

Strathroy, Ontario (Middlesex Zone)

Application Deadline: October 13, 2026

Transitional Case Manager/Addiction and Mental Health Worker, Brief Support will provide information and brief support to incoming clients as well as temporary Case Management services to individuals with mental health concerns that require short-term intervention

You will support clients with system navigation and access to longer-term services and supports and must establish strong working relationships and team-oriented partnerships with both internal and external providers including participants, colleagues, hospital staff, local police, addiction service providers, and other local social support providers.

WHAT WE'RE OFFERING:

What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ( $30.01 per hour for Level 1 – Direct Service, Regulated):

Successful candidates who are registered with one of the designated skilled colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation

Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated); for internal applicants, grid level placement will occur as per the Collective Agreement

When you'll work -70 hours biweekly; Monday to Friday, 8:30am to 4:30pm with a one-hour unpaid meal break

Your pension plan –Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

What your benefits will be – 9% in lieu of benefits

HOW YOU WILLBE MAKINGA DIFFERENCE:
Information, Intake and Support Duties

Meet with clients accessing walk-in, telephone or community hub services to provide information about CMHA services and other community services; provide outreach support to individuals as needed

On a short-term basis, meet with the participant regularly to work on specific goals until other permanent supports are in place

Provide current information and education about mental illness, coping skills, services, resources, self-help and consumer initiatives/supports

Assessment – in collaboration with the client:

Assist with short term crisis management by providing an urgent/emergent response to individuals in need of case management supports

Engage with clients on a short-term basis to support their immediate needs

In collaboration with the client, conduct a variety of assessments (skills, functional ability, needs, barriers, etc.)

Assess the adequacy of resources/supports currently available to the client

Determine the impact of psychiatric symptoms on functioning





Identify risk factors related to client and staff safety as well as relapse

Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)

Obtain information, as needed, from other relevant sources

Ensure the assessment incorporates cultural and ethnic factors

Identify areas requiring additional assessment

Individualized Goal Setting and Rehabilitation Planning -- Utilizing the information obtained through the assessment process and in collaboration with the client:

Assist the client to identify their personal goals and preferences and utilize standardized tool (GAIN, OCAN, etc.)

Design rehab plans based on client needs, goals and preferences

Assist the client to navigate systems and connect to appropriate resources

Assist the client to explore options and consequences of different choices

Build on the client’s personal strengths, abilities and resources

Help clients work towards their vision of a positive personal future

Help clients identify practical strategies for achieving their vision

Ensure issues related to transportation are addressed, incorporated into the rehab plan and are consistent with organizational policies and practices

Work in partnership with the client in all aspects of planning

Identify intervention strategies to meet goals

Establish an intervention plan which includes expectations and responsibilities of the client, Case Manager, other supports (e.g. family) and resources, as well as the frequency and nature of interventions

Obtain necessary consents

Document and communicate the plan to all relevant stakeholders

Implementation of Rehabilitation Plan -- Based on identified goals and intervention strategies:

Provide individual skill teaching and/or support the client to obtain the necessary skills training from other sources

Provide needed information and education about mental illness, coping skills, services, resources, self-help and consumer initiatives/supports

Utilize basic communication and intervention skills, supported by empirical validity, practice guidelines and relevant standards of care for different interventions

Encourage and facilitate personal growth and development towards rehabilitation and recovery

Motivate the client to learn new skills and behaviours

Build on client’s personal strengths and adjust interventions based on individual response

Support the client to access needed resources





Assist the client to identify and connect with personal/natural supports

Meet with the client regularly to work on specific goals until other permanent supports are in place

WHAT YOU'LL NEED TO APPLY:
Police Vulnerable Sector Check Requirements
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2-4 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

Diploma or degree in a health, social service or a related discipline (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)

Ontario GDriver’s Licence

Access to a vehicle for personal transportation

Transportation of clients in personal vehicle required; two million-dollar ($2 000 000.00) liability insurance required

Current, satisfactory Police Vulnerable Sector Check (PVSC)

Demonstrated ability to attend work regularly

We prefer the following qualifications:

Experience working with individuals with a serious mental illness

Knowledge of serious mental illness and its impact on clients

Excellent knowledge of community resources in the Thames Valley region

First Aid & CPR

Bilingual in both official languages, preferred; Une préférence sera accordée aux personnes possédant des compétences dans les deux langues officielles du Canada

INTERNAL APPLICANTS:
To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – October 13, 2026
Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]

Legal Notifications:

For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services

Artificial Intelligence is not currently employed in our recruitment processes

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📌 Transitional Case Mgr, Addiction & Mental Health Wkr, Brief Supp Strath (Ontario)
🏢 CMHA Thames Valley Addiction and Mental Health Services
📍 Ontario