Who We Are: At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger.
About This Role: What You’ll Be Doing: Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery)
Oversee the day-to-day operations
Training and Communicating policies and procedures to department Associates on a daily basis
E.g. SKU, pricing issues, printing signs, labels, operating the RF unit
Complete ordering and replenishment of merchandise
Supervising a team within the assigned departments while ensuring cross-functional collaboration
Ensuring execution of the GT System (policies, procedures, standards) by all Associates
Takes appropriate action and provides recommendations based on analysis of assigned area
Leads merchandising activities
Prepare and participating in inventory management activities (e.g. cycle counts)
Provide input to the Store Owner/Manager into scheduling and quantification
Resolving customer complaints quickly and professionally
Opening and closing the store on a rotating basis
Actively involved and connected with the store’s local community
Supporting the store owner/manager on additional tasks and projects
Ensuring health and safety policies and guidelines are followed
Ensuring the checkout work area is kept clean and organized
Ensuring Loss prevention best practices are followed
Ensuring compliance of all policies when selling Tobacco and Lottery
What You’ll Bring: Proven motivator / team leader
Ability to work independently and as part of a team
Effective customer service,



communication and interpersonal skills (with employees, customers, vendors, other third party)
Exceptional planning and organizational skills
Strong merchandising and analytical skills
1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder
When You’ll Work: A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.
Physical Demands of Position: Stand and/or walk
Bend, twist, and squat
Lift and/or move up to 18 kg (40 lbs)
Perform tasks involving firm grasping
Perform repetitive tasks requiring a range of hand motions
Reach above shoulder height and below waist level
Operate equipment, including using a ladder
What Giant Tiger Offers: Competitive Compensation: Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.
Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.
Growth opportunities: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you're looking for a place to grow and take on new challenges, you've found it.
Store Discount: Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.
Location 1620 L'Annonciation Nord, Riviere-Rouge, Quebec, J0T 1T0
Job Requisition JR130584 Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

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📌 Softgoods Supervisor (Full-Time) (Quebec City)
🏢 Tigre Géant
📍 Quebec City