CBI Home Health - Edmonton
Edmonton, AB T6A 0L4, CAN

Description
Care Access Representative – Edmonton

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers , operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity.Learn more at cbihomehealth.ca .

Because Your Care Matters.

CBI Home Health is looking to hire Care Access Representatives in Edmonton.

Hourly Pay Rate: The salary rate for this position is $38,025k per year.

Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a adaptable schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs,



including earned-wage access through our partnership with ZayZoon.

Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.

Employee Assistance Program.

Paid orientation, training and development with opportunities to grow your career.

The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact center environment. In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and ensuring continuity of care.

As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs and staff

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📌 Care Access Representative - Edmonton (Alberta)
🏢 CBI Home Health
📍 Alberta