Become a Guest Service Agent with Vintage Hotels & Niagara's Finest Hotels, delivering exceptional guest experiences in a dynamic environment. Enjoy flexibility and the opportunity to hone your hospitality skills.

This role is vital for assisting guests with room check-in/out and inquiries in a qualified manner. The successful candidate will provide personalized service and meet sales goals while developing a thorough knowledge of hotel offerings and services. You will facilitate guest needs efficiently and work with various departments to ensure memorable stays.

Key Responsibilities:
• Provide exceptional guest service consistently
• Register guests and assign rooms efficiently
• Assist with special requests and accommodations




• Liaison to monitor room availability with housekeeping
• Handle cash procedures and maintain room keys

Requirements:
• Grade 12 education, hospitality courses preferred
• Minimum 2 years front desk experience
• Knowledge of switchboard operation required
• Strong problem-solving skills needed
• Excellent communication and organizational skills

Enhance guest experiences while thriving in a supportive hotel workplace at Vintage Hotels & Niagara's Finest Hotels.
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📌 Guest Service Agent at Vintage Hotels (Ontario)
🏢 Lais Hotel Properties L
📍 Ontario