Full Time Control Centre Supervisor Role (Mississauga)

Full Time Control Centre Supervisor Role (Mississauga)

03 Oct
|
Source Security & Investigations
|
Mississauga

03 Oct

Source Security & Investigations

Mississauga

Support operations as a Control Centre Supervisor at Allied Universal in Mississauga, ON. This role blends leadership with hands-on responsibilities in the Incident Reporting Centre.As a full time Supervisor, you'll lead a team of IRC Operators and ensure seamless service delivery. Your duties will range from creating schedules to operational monitoring, making this position critical for incident management within a prestigious financial setting.Key Responsibilities:Lead and supervise the IRC Operators for consistent serviceDevelop schedules and cover for absences effectivelyCoach and mentor operators for performance enhancementOperate communication consoles for security incident handlingManage monitoring of alarms and security systemsRequirements:Relevant University or College DiplomaAt least two years' experience in Security or similar fieldsExperience with Dispatch or Emergency Response CentresFamiliarity with access control and CCTV systemsStrong decision-making and communication abilitiesEngage in incident management and leadership at Allied Universal's Control Centre in Mississauga.

📌 Full Time Control Centre Supervisor Role (Mississauga)
🏢 Source Security & Investigations
📍 Mississauga

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