Reporting to the Leisure Programs Manager, or designate, support the delivery of continuing education, recreation, and special events programming at the Oshawa Senior Citizens Centres. The Leisure ProgramAssistant is knowledgeable in agency programs and services, provides outstanding customer service, promotes programs, and works to resolve member complaints.

Responsibilities

Provide program set up and take down and monitor the safe participation of members

Ensure participation requirements are followed, membership cards are current, drop‑in fees are collected, attendance is recorded, and ‘fair play’ expectations are followed

Provide solid customer service including working to resolve participant complaints, promoting programs, registering participants, and respond to inquiries

Assist with statistics collection, creating displays, communicating with members in person, by phone and email

Respond to emergencies and complete the appropriate forms and communications as needed

Facility opening and closing as required

Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust

Other duties as assigned

Requirements





Candidates must possess an Ontario Secondary School Diploma (OSSD), or academic equivalent, and working towards a relevant certificate or diploma

Preferred two (2) year college diploma in Recreation and Leisure, Gerontology, or Social/Human Services

Minimum two (2) years working with older adults with preference given to those with experience in coordinating and supervising programs

Excellent customer service and communication skills with a demonstrated interest in working with older adults

Ability to work independently and possess personal qualities of maturity, tact and patience

Intermediate skills and experience in Microsoft Office applications and related registration/database software (e.g. Intelli)

Hold current Certification in Standard First Aid, CPR (Level C), and AED

Ability to work evenings and weekends as scheduled

As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.

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📌 Temporary Part-Time Leisure Program Assistant - Up to Twelve (12) Months (Ontario)
🏢 Njoyn
📍 Ontario