Join Asha IT Solutions as a Contact Centre Supervisor in Whitby, ON. This full-time role demands robust leadership and interpersonal skills to oversee daily operations and staff management.

This permanent position is ideal for motivated candidates ready to start immediately. As a Contact Centre Supervisor, your responsibilities include conducting performance evaluations, planning work assignments, and ensuring operational efficiency of systems and equipment. You will also focus on employee recruitment, training needs analysis, and organizing maintenance for smooth operational workflow.

Key Responsibilities:
• Conduct performance evaluations for team members
• Recruit and hire skilled employees for the contact center
• Plan and review daily work schedules and tasks




• Ensure computer systems and equipment operate efficiently
• Identify training needs and facilitate employee training

Requirements:
• Master’s degree or equivalent experience required
• Minimum 5 years of related industry experience
• Fluent in English with excellent communication skills
• Strong organizational and judgment skills
• Ability to work in a fast-paced environment

Become an integral part of Asha IT Solutions, leading effective training and enhancing operational success.
#J-18808-Ljbffr

📌 Full-Time Contact Centre Supervisor Asha IT (Ontario)
🏢 Canada Job Bank
📍 Ontario