Elevate client relations as the Manager of Exclusive Services with iA Financial Group. Your leadership will drive personalized solutions for clients and a dynamic team from your hybrid work location.

In this crucial leadership role, you will guide a multidisciplinary team including case analysts and insurance technicians. Key responsibilities involve overseeing administrative cases, coordinating with various internal and external partners. It’s important to promote electronic tools and gather feedback for continuous improvement across administrative operations.

Key Responsibilities:
• Oversee administration cases like transactions and policy changes
• Coordinate follow-ups with MGAs and sales teams
• Support complex case decisions and processes




• Engage the sales force to understand business needs
• Coach and develop a multidisciplinary team

Requirements:
• Bachelor’s degree in business administration or related field
• Minimum 5 years of relevant experience
• Experience in supervising or customer service preferred
• Knowledge of individual insurance products is an asset
• Solid analytical and problem-solving skills

Harness your leadership expertise to build customer relationships and enhance administrative processes at iA Financial Group.
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📌 Manager of Exclusive Services at iA Financial (Quebec City)
🏢 Iaawg
📍 Quebec City