Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Adaptable work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Nous sommes a la recherche d'un(e) Conseill.ere Technique, Indemnisation lignes specialisees (FinPro+) qui jouera un role essentiel dans le soutien de notre croissance en assurance specialisee.

Sous la direction des Reclamations en Lignes Specialisees, a titre de Conseill.ere Technique, Indemnisation lignes specialisees (FinPro+) (Quebec) , vous devrez, comme expert en sinistre, assister le client dans le cadre de reclamations en responsabilite professionnelle ( E&O )



et en responsabilite des administrateurs et dirigeants ( D&O ), en crime financier et risques cyber . Vous devrez analyser la recevabilite de la reclamation, conduire l’enquete pour determiner la responsabilite potentielle de l’assure et/ou des tiers, evaluer les dommages reclames et negocier, le cas echeant, un reglement, tout en veillant, a chacune des etapes, a offrir a l’assure un service client exceptionnel.

De concert avec nos avocats, vous devrez, traiter des dossiers litigieux, elaborer des strategies et envisager les modes alternatifs de reglements de conflits dans ces dossiers.

Lieu de travail : Montreal (2020 boul. Robert-Bourassa), Laval (600 rue Lucien-Paiement), St-Hyacinthe (2450 rue Girouard O) ou Quebec (5700 boul. des Galeries).

Ce que vous ferez :

• Être a l’ecoute du client, expliquer clairement le parcours qu’entreprendra la reclamation, repondre a ses questions et livrer un service qui depasse ses attentes.

• Analyser les garanties d’assurance du client et expliquer clairement quelles sont les protections en lien avec la reclamation presentee.

• Évaluer la responsabilite potentielle de l’assure et/ou de tierce partie en appuyant son raisonnement sur des elements d’enquete pertinents et bien etayes.

• Évaluer le caractere raisonnable et la recevabilite des dommages reclames a l’assure.

• Communiquer efficacement avec le client pour l’informer des developpements.

• Bien annoter et documenter son dossier en respectant les normes et directives de l’entreprise.

• Negocier efficacement, si opportun, les reclamations.

• Assurer une saine gestion des frais et des couts externes.

• Collaborer activement avec les divers services tel que la souscription, la distribution, le contentieux, ainsi qu’avec les courtiers.

• Participer aux catastrophes lorsqu’elles se presentent.

• Assister a des conferences de reglement a l’amiable et a des proces.

• Maintenir a jour ses connaissances et participer aux developpements de collegues.

Profil recherche :

• Être oriente vers le client.

• Communiquer efficacement, simplifier le parcours du dossier.
  
  
  
  

• Sens de l’analyse et de la synthese.

• Curiosite intellectuelle.

• Savoir planifier, organiser et etablir une strategie.

• Adaptabilite.

• Negociation.

Ce que vous mettez a profit :

• Diplome d’etude collegiale (DEC) et/ou formation equivalente ou jugee pertinente.

• DEC en assurance / Baccalaureat en droit (un atout).

• Detenir un permis 5a valide aupres de l’AMF.

• Experience de 5 a 7 ans a titre d’expert en sinistre E&O D&O ou experience equivalente.

• Bilinguisme (français / anglais) – Necessite de traiter des dossiers de reclamations d’une clientele anglophone sur une base reguliere.

#LI-LA

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.