On behalf of our client, Accurate Hearing, The Warrington Group is recruiting a Patient Care Coordinator to join their team in Halifax.About Our Client:Accurate Hearing is an independent hearing care clinic committed to providing warm, personalized support to every patient who walks through the door. Their team takes pride in creating a welcoming and comfortable environment while helping patients receive the care, information, and ongoing support they need.The Opportunity:This is a full-time, in-person position for someone who enjoys working with people and takes pride in providing thoughtful, attentive service. As the Patient Care Coordinator, you will be an important part of the patient experience, welcoming patients, coordinating appointments, maintaining accurate records, and supporting the clinic's day-to-day administrative needs. This is a full-time, in-person position with regular working hours of 9:00 am to 4:30 pm.The Ideal Candidate:You are warm, patient, and genuinely enjoy helping people. You understand that visiting a healthcare clinic can sometimes feel overwhelming and know how to make patients feel comfortable and well cared for.You are also organized, dependable, and comfortable managing several priorities throughout the day. Accuracy matters to you, and you can be trusted to handle confidential patient information with professionalism and discretion. You enjoy being part of a collaborative team and are open to learning and feedback.Responsibilities:Welcome patients and create a friendly, comfortable clinic experienceAnswer incoming calls and respond to patient inquiriesSchedule, confirm,



and coordinate patient appointmentsComplete appointment reminders, recalls, and follow-up communicationMaintain accurate patient records and update information as requiredProcess payments and provide receiptsAssist with third-party insurance, WCB, and Veterans Affairs claimsPrepare reports and support general clinic administrationMaintain office and clinic suppliesAssist clinicians with documentation and administrative supportProvide basic hearing aid cleaning and maintenance support following trainingSupport patients with patience, empathy, and professionalismProvide coverage or assistance at another clinic location when requiredRequirementsHigh school diploma requiredDiploma in Office Administration or a related field is considered an assetPrevious administrative, reception, customer service, or healthcare office experienceComfortable using office management, scheduling, or customer relationship management systemsProficiency with Microsoft OfficeStrong verbal and written communication skillsExcellent organization and attention to detailAbility to maintain patient confidentialityExperience processing insurance, WCB, or Veterans Affairs claims is considered an assetMust be bondableAccurate Hearing offers competitive compensation and a supportive, patient-focused working environment. Additional details regarding compensation, advantages, and vacation will be discussed during the recruitment process.*Please note, candidates must be located in Canada and legally eligible to work on a permanent basis, as sponsorship for this opportunity is unfortunately not an option.*

📌 Patient Care Coordinator (Halifax Regional Municipality)
🏢 Zohorecruit
📍 Halifax Regional Municipality