Join Penny Appeal Canada as a Remote Donor Care Specialist, impacting lives while utilizing your customer service and fundraising abilities. Dive into supporting the most vulnerable individuals globally and strengthening donor relationships.

This position calls for skilled individuals excited to aid our mission. As a Donor Care Specialist, you’ll engage with donors via phone, email, and live chat, ensuring they receive vital information concerning our programs. Proficiency in data management and a passion for aiding communities are essential skills required in this role.

Key Responsibilities:
• Process 120+ scripted fundraising calls daily
• Educate donors about programs and their impact
• Handle inbound and outbound inquiries efficiently




• Maintain confidential and secure donation processing
• Provide administrative support to internal teams

Requirements:
• 2-5 years of Call Center or related experience
• Knowledge of Islamic practices, particularly Zakat
• Proficient in Excel or Google Sheets
• Solid communication skills and problem-solving ability
• Dedicated home office setup with high-speed internet

Utilize your exceptional communication skills to help end poverty and drive success for Penny Appeal Canada.
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📌 Remote Donor Care Specialist at Penny Appeal (Alberta)
🏢 Bilinguallink
📍 Alberta