Reporting to the Area Manager, the Crew Chief will be responsible for managing and conducting various general cleaning services at assigned residential and commercial client sites.

STIES & RESPONSIBILITIES
The following is a list of the essential duties and responsibilities of this job. The tasks and the time spent performing each task may vary as business needs require. ServiceMaster Clean maintains the right to modify job duties and responsibilities at its discretion.

Daily Office/Management Duties

Review work orders assigned weekly and communicate with administration staff as needed

Check routing and directions to each job as required

Call or email the daily job completion report to Office Administrator

Inspect materials and equipment required for the scheduled jobs and loaded on company vehicles prior to leaving the office

Create a requisition for materials and equipment needed for pick-up at the end of each work week

Client Site Duties

Complete jobs to specifications and customer’s satisfaction

Inspect the work completed to ensure the job meets ServiceMaster standards and customer requirements

Handle re-service requests promptly and courteously

Take a personal and genuine interest in providing customer satisfaction

General Duties

Maintain all equipment and vehicles to ensure they are in proper working order

Keep the interior of service vehicles neat and clean

Attend weekly meetings with production team

Attend training workshops as required for the production team

Maintain professional conduct and appearance in all client facilities

Establish positive rapport with clients when possible





Provide an exceptional level of service

Conduct all work in accordance with company safety policies

Adherence to all company workplace policies

Perform other duties when required

C haracteristic and Ability Requirements

Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines

Strong management, delegation, planning and leadership skills

Effectiveness in the areas of construction safety and productivity

Good communication skills both written and verbal

Ability to engage clients and deliver excellent service

Thorough decision making skills

Highly organized, strong attention to detail and ability to multi-task

Demonstrated sound work ethics

Proven ability to build and maintain strong working relationships

Flexible, adaptable and able to work effectively in a variety of settings and with shifting priorities and deadlines

Operates with honestly and integrity with a genuine desire to make valuable contributions to the team

Team player that fosters team-based learning

Works well independently and in a team workplace

QUALIFICATIONS

Education Required: High School Diploma

Other Education/Certification/Training preferred: n/a

Experience in commercial cleaning is preferred.

Equipment: Vacuum cleaners, portable cleaning equipment, tools, hot water extraction unit, rotary scrubber, floor polisher

Physical Requirements
This position requires some heavy lifting. Moderate intensity of sensory effort is required.

Working Conditions
There is a low risk of exposure to adverse working conditions.

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📌 Crew Chief (Ontario)
🏢 ServiceMaster Clean of York
📍 Ontario