A customs broker and international freight forwarder, Axxess is a family-owned company that has been serving importing and exporting businesses since 1998.

Our team members make a difference through the personalized service they provide to our clients, their expertise, respect, care for others, and willingness to take on recent challenges.

We are committed to supporting our experts throughout their careers. We provide you with the tools you need to grow professionally, develop your skills, and share your experience with the team!

Interested? We are looking for our next Customs Clerk to join our Canadian Customs team at our Québec office!

Are you organized, detail-oriented, and comfortable working with data entry and computer systems? Do you enjoy collaborating with a team and providing quality service to internal and external clients? This position could be for you.

Reporting to the Team Lead, you will perform a variety of clerical and data entry duties in support of the Canadian Customs Department and internal teams.

You will enjoy many benefits, including:

Working from home 2 days per week

Group insurance benefits

RRSP with employer contributions

Employee Assistance Program

7 personal days in addition to annual vacation

Training paid for by Axxess

Your main responsibilities will include:

Open and update customs files

Accurately enter data into the various operational systems

Follow up on customs files

Support team members with various clerical duties

Respond to questions and requests from internal and external clients





Communicate the information required by the various stakeholders involved in processing files

Work collaboratively with team members to ensure files are processed efficiently

Perform any other related duties requested by the Team Lead

What we are looking for:

High school diploma or equivalent

Bilingual in French and English, both spoken and written

Ability to communicate effectively during routine tasks requiring a simple and direct exchange of information

Good knowledge of Windows, Microsoft Office, and Internet-based tools

Intermediate to advanced Excel skills, including pivot tables and data management

Ability to create and edit documents in Word and professional presentations in PowerPoint

Good communication and customer service skills

Ability to clearly provide and receive routine, factual work-related information

Strong collaboration skills and the ability to work effectively within a multidisciplinary team

Ability to work with colleagues who have different areas of expertise toward shared objectives

Strong organizational skills, accuracy, and attention to detail when entering data and following up on files

The following would be considered assets:

Understanding of customs documentation

Approximately 1 year of relevant professional experience in a similar role

Ability to apply acquired knowledge to resolve straightforward issues and follow established procedures under supervision

This position also offers opportunities for career development within our Canadian Customs team, including progression toward a Junior Customs Release Specialist or Junior Customs Specialist role.

#J-18808-Ljbffr

📌 Customs Clerk (Quebec City)
🏢 Axxess International
📍 Quebec City