Elevate guest experiences with Great Canadian as a Customer Service Representative. Deliver exceptional support while nurturing a safe and welcoming environment for all staff and guests.This role, supervised by the Guest Services Supervisor, focuses on providing top-notch customer service and ensuring adherence to company policies. You'll play a pivotal role in promoting events, responding to inquiries, and fostering strong relationships with both guests and colleagues.Key Responsibilities:Answer the switchboard and redirect calls efficientlyGreet guests in person and provide facility informationPromote the Elements Rewards Loyalty programAssist in executing onsite events and promotionsResolve guest issues effectively, escalating as neededRequirements:High School Diploma requiredMinimum 2 years of customer service experienceGaming experience preferred, must obtain Gaming LicenseStrong communication skills with guests and team membersAbility to work in a casino setting, including standing for long periodsBring your dedication to hospitality and customer satisfaction to Great Canadian.

📌 Customer Service Representative At Great Canadian (Milton)
🏢 Great Canadian Entertainment
📍 Milton