We are currently looking for a service coordinator to help their ever growing organization in the West Island. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.

Advantages

Monday - Friday 8AM-5PM

Salary $50,000 (Based on Experience)

Advancement opportunities

Benefits

Business Casual

Dress down Fridays

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site gym

On-site parking

Paid time off

Profit sharing based on company and individual performance ($3,000-$5,000 incentives)

Wellness program

Responsibilities

Assisting customer service reps, inside sales reps, for any client inquiries

Coordinate with the purchasing department, transportation, warehouse, orders

Invoicing, quotes, inventory, creating contracts

Prepare documents for shipping (label/pallet label,etc)

You may be required to carry out other duties, as are within your capabilities and level of responsibility, in order to meet the needs of the business.

Informs customers of any changes that may affect their accounts and/or orders

Work closely with other team members and other business departments to provide sales service

Answering incoming calls

Generating quotes

Sourcing product

Website sales support

Providing product information (some technical)

Setting up new accounts

Handling complaints

Makes sure to follow the performance indicators put in place for the customer experience

Processing returns and credits

Counter sales/shipping/receiving in applicable Branches

Understand, Support and Implement ISO 9001:2015 Standards

Qualifications

French / English Bilingualism required in Montreal location only





English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis

Experience in coordination and customer service

Strong computer literacy (MS Outlook, Word and some Excel).

Excellent problem solving abilities.

Exceptional communication skills and phone etiquette.

Hardworking with strong dedication and company loyalty as well as punctuality are a must;

Great attention to detail;

Order desk experience

Problem solving

Team player

Summary
Why Randstad?

There are a lot of good jobs, excellent companies and great bosses.

At Randstad, we're here to help you find the right fit.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

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📌 Boulanger(ère) / Service de nuit (Quebec City)
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📍 Quebec City