The Account Representativewill be responsible for providing service to East Penn Canada's national, regional and local accounts within their assigned territory. The Account Representative will also be responsible for providing training to customers, as appropriate, to support business growth.Please note that this is a non-commissioned role focused exclusively on account management. It does not involve direct sales or sales targets.East Penn Canada is seeking candidates with approximately 1–3 years of experience in account management, route sales, or a related field. This is a great prospect for individuals looking to grow their careers in customer relationship management and develop within a supportive team environment.Duties & ResponsibilitiesConduct regular service calls at assigned customer locations using company vehicle (on the road for most of each workday)Deliver product to customer locations and pick up used and/or warranty claim products for return to East Penn Canada warehouseEnsure customers' merchandising (product displays, POP, and signage) are current and effectively promote East Penn's productsProvide product value training to client resellersMaintain East Penn inventories, including product model inventories,



at customer locations such as retail stores and automotive dealershipsReview daily inventory reports & reconcile with actual inventoryRegularly review customer product mixes and recommend orders based on analysis of customer sales trendsLiaise with customer contacts to confirm all orders delivered are accurateEfficiently and effectively perform battery inspections at customer sites (comprehensive product training will be provided)Provide warranty support for all assigned accountsExperience, Skills & Competencies1-3 years of account management or similar experience (experience with route or territory account management an asset)Experience within the power storage, automotive, or general industrial manufacturing/distribution sectors is a strong assetStrong customer focus with the ability to build and maintain long-term business relationshipsSolid planning, organizational and time management skillsStrong written and verbal communication skills in EnglishSelf-directed, able to work with minimal oversight, and highly results drivenHigh-school or equivalent, with post-secondary education considered an assetExperience using a CRM is an asset, with Salesforce experience highly preferredWorking knowledge of MS Office SuiteOther Considerations & Requirements:Valid Class 5 driver's license with no major driving infractions and willingness to travel within given territory dailySolid familiarity with Calgary and surrounding areas, with candidate residing within reasonable driving distance of East Penn's Calgary branch locationBackground checks including criminal record, driver's abstracts & employment references will be required for successful applicants

📌 Account Representative (Calgary)
🏢 STP Nuclear Operating
📍 Calgary