Join our team as a Customer Support Associate, ensuring exceptional service for our clients and contractors. This role involves onboarding, problem resolution, and maintaining smooth office operations.As a Customer Support Associate, you will be crucial in delivering superior onboarding services to clients and contract employees. You will assist with time and expense collection, problem resolution, and manage various office operations. Your focus on timely and accurate processes will enhance overall customer experiences.Key Responsibilities:Ensure accuracy of pre-employment compliance documentsManage onboarding packet for contractor requirementsConduct detailed contractor orientations and benefit discussionsAudit and ensure timely entry for current startsCollect and process contractor timecards and expensesRequirements:2+ years of customer service experienceAssociate's degree or equivalent relevant experienceExcellent communication and interpersonal skillsStrong problem-solving capabilitiesDetail-oriented with effective time management skillsUtilize your customer service expertise to enhance client and contractor experiences as a Customer Support Associate.

📌 Customer Support Associate Position (Calgary)
🏢 Actalent
📍 Calgary