Member Experience Advisor in Calgary (Alberta)

Member Experience Advisor in Calgary (Alberta)

03 Oct
|
Servus Credit Union
|
Alberta

03 Oct

Servus Credit Union

Alberta

Elevate member satisfaction with Servus Credit Union as a full-time Member Experience Advisor in Calgary. Deliver exceptional service and support to help members achieve their financial goals.

This full-time position at our Seton branch requires flexibility for late shifts Thursday to Saturday. You'll handle transactions, educate members, and drive sales referrals while ensuring compliance with policies and procedures. Join a team dedicated to community impact and shared values.

Key Responsibilities:
• Provide outstanding member service and support daily
• Process cash and non-cash transactions with accuracy
• Generate sales referrals by analyzing member needs
• Build trust and resolve account-related issues
• Educate members on digital service channels

Requirements:
• 1 year experience in customer service or administration
• Good communication and problem-solving skills
• Strong financial literacy and data entry aptitude
• Grade 12 diploma or equivalent required
• Ability to work flexible schedule including evenings

Bring your expertise in customer service and a collaborative spirit to Servus Credit Union's community-driven culture.
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📌 Member Experience Advisor in Calgary (Alberta)
🏢 Servus Credit Union
📍 Alberta

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